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SERVPRO of Indianapolis South Cleans and Deodorizes Office Buildings

3/9/2018 (Permalink)

Cleaning SERVPRO of Indianapolis South Cleans and Deodorizes Office Buildings Cleaning Done Right!

Keep your office fresh and clean with deodorization!

Cleaning is an important part of owning a business. Customers expect and employees expect for a company to ensure the building they shop and work in is clean and odor-free. However, many businesses only schedule cleaning the floors or trash removal on a regular basis. If you want your business to always look and smell its best, it's important that you plan deeper cleaning. SERVPRO of Indianapolis South utilizes state-of-the-art deodorization techniques that guarantee a cleaner office.

Deodorization is a deep cleaning process that can eliminate odors in a building. This is a process that doesn't just get rid of the surface grime but makes sure that your building is clean in a way that typical processes can't match.

If you need deodorization services in Greenwood, you need to call SERVPRO of Indianapolis South. Our employees receive certification in the best cleaning and deodorizing techniques in the industry. Our equipment is designed to get your business clean. This makes for a more professional clean as well as a longer-lasting process.

Of course, SERVPRO brings with it more than just the right equipment for the job. When SERVPRO comes in, you'll know the job will get done correctly the first time, every time. This isn't just a cleaning company - SERVPRO cares about the work that it does.

If you want bad smells removed from your property, make sure that you always work with the professionals to complete major tasks such as this, as using the wrong chemicals or the wrong techniques might end up making your problem worse. SERVPRO is here to make sure the job is done correctly.

Call SERVPRO of Indianapolis South at


Fireplace Safety

3/1/2018 (Permalink)

Fireplace Safety

  • Fireplaces should not be used as furnaces. Use a fireplace for a short-duration fire — no longer than five hours.
  • Keep the glass open to allow air to be drawn up to cool the chimney, but keep the screen closed to prevent sparks from jumping onto the carpeting.
  • Never leave a fire unattended when children are in the house. Adults, even if near, should not allow children to play near or with fire tools and equipment.
  • Open a window when using the fireplace to prevent the room from becoming smoky. The air coming in from the window will go up the chimney.
  • Before making a fire, open the glass doors, pull aside the screen curtains, and place the kindling, newspaper and logs inside. Next, open the damper and a window. The window needs to be open only a few inches. You can check to make sure the smoke will go up the chimney properly by lighting a match, quickly blowing it out and watching the smoke to see whether it's going up and out.
  • Keep a nonflammable rug (available at fireplace-supply stores) in front of the fireplace so that sparks won't melt or otherwise damage your carpeting.
  • Use fireplace tools to handle burning logs. Never use your hands.
  • Use a chimney cap to prevent water damage, to keep animals from nesting and to keep debris from blocking the chimney and causing carbon monoxide to flow into the house. Use a spark arrester to help prevent sparks from flying out, which could start a fire on the roof or lawn.
  • Glass doors may develop tough stains from flames and heat. To clean them, make sure the glass doors are cool, then scrape off any thick gunk deposits with a razor blade. Add a squirt of liquid dishwashing detergent to a bucket of warm water, or add a cup of vinegar to a gallon of water. Spray or sponge the cleaner on, and then wipe it away with newspaper (which is lint-free). Another option is to buy glass cleaner at a fireplace store.
  • Fireplace coals can remain hot enough to start a fire for up to three days, so always wait at least that long before removing the ashes. At that point, close the damper to prevent cold air in the flue from stirring up excess dust while you're removing the ashes. Be sure to wear a dust mask and open a window in the same room as the fireplace to prevent negative air pressure. Use a shovel to scoop the ashes into a metal container. Store the container far from combustible materials and surfaces and wood floors.
  • Never use a vacuum to clean up ashes, because live coals may remain in those ashes.
  • Have a certified chimney sweep inspect and clean the chimney when necessary. Have him show you how to check it yourself, too. The chimney should be checked at least once a year or after about 80 fires.
  • Shine brass fireplace utensils with Worcestershire sauce and a toothbrush.
  • Clean the firebox (the area where the logs burn) at least once a week during the months you use it, when ash builds up. Leave about an inch of ash because it acts as insulation, allowing the coals to heat faster and retain the heat easier. Keep the firebox completely clean during the months when the fireplace is not in use.
  • To clean an exterior slate hearth, wash, dry and coat it with lemon oil every six weeks to make it shine. For cleaning exterior brick hearths, buy a brick cleaner at a fireplace shop.


Whiteland & Franklin Residents: Follow These Mold Safety Tips if You Suspect Mold

2/1/2018 (Permalink)

Mold Remediation Whiteland & Franklin Residents:  Follow These Mold Safety Tips if You Suspect Mold Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Indianapolis South for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Indianapolis South specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – SERVPRO of Indianapolis South


24 Hour Emergency Water Damage Service in your area

12/14/2017 (Permalink)

Locally Owned Company with National Resources

SERVPRO of Indianapolis South is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We’re also part of a national network of over 1,700 Franchises, which gives us access to more resources for larger cleaning or restoration projects or major storm scenarios.

We are proud to serve our local communities.

SERVPRO of Indianapolis South is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 317-784-3008

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Indianapolis South has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Indianapolis South

SERVPRO of Indianapolis South specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Southport Smoke and Soot Cleanup

12/5/2017 (Permalink)

Fire Damage Southport Smoke and Soot Cleanup Smoke and Soot Damage Can Cause a Pervasive Odor in Your Southport Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Indianapolis South will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises, therefore, smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 317-784-3008

Restoring Your Franklin Commercial Property After A Water Damage Event

12/5/2017 (Permalink)

Commercial Restoring Your Franklin Commercial Property After A Water Damage Event Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Franklin commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Indy South and Johnson County

Call 317-784-3008

SERVPRO of Franklin specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Your Beech Grove Home Have a Mold Problem?

12/5/2017 (Permalink)

Mold Remediation Does Your Beech Grove Home Have a Mold Problem? In Beech Grove, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today 

SERVPRO of Indianapolis South 


IICRC Certified Firm

6/2/2017 (Permalink)

General IICRC Certified Firm We are an IICRC Certified Firm

SERVPRO of Indianapolis South and Johnson County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Indianapolis South and Johnson County

SERVPRO of Indianapolis South and Johnson County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Thank you from Dixie and Steve

5/24/2017 (Permalink)

Wednesday, 9:54 AM.
Mr. Neal McNalley
General Manager
Dear Sir,
Yesterday when our SERVPRO team left I asked for your e-mail so that I could send you a compliment on the two men that worked our home the past week.
Dixie and I had never experienced a water issue in our home prior to this incident. This was quite the learning experience for the two of us. Our home represents a lifetime of savings and work and we are both very proud of our residence.
When the leak happened we had no idea what to expect or how this would be handled. Our two SERVPRO men showed up a week ago Tuesday and James was our lead assisted by David. I wanted to give both these men a big thank you. They walked us through the situation updating us when they arrived and when they left and what to expect the next day. They were both very professional and helped greatly with a very uncomfortable home these past days.
We would both recommend your firm to our family and friends. These two did a great job and their efforts were appreciated greatly.
Dixie and Steve

For Immediate Service in Center Grove, Call SERVPRO

4/22/2017 (Permalink)

General For Immediate Service in Center Grove, Call SERVPRO Center Grove Residents: We provide immediate service day or night!

SERVPRO of Indianapolis South and Johnson County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Center Grove. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service

  • Faster to Any-Sized Disaster

  • Highly Trained Restoration Technicians

  • A Trusted Leader in the Restoration Industry

  • Locally Owned and Operated

  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 317-784-3008

Residential Services

Whether your Center Grove home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration

  • Fire Damage Restoration

  • Mold Remediation

  • Storm Damage Restoration

  • Cleaning Services

  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Center Grove commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration

  • Commercial Fire Damage Restoration